Shipping policy
Shipping Policy
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped. The shipping time may vary depending on your location and can take 2 to 7 business days.
Please double-check your shipping address before placing an order. All packages will be sent to the address you provide.
How do I check the status of my order?
Once your order has shipped, you will receive an email notification from us that includes a tracking number. You can use this tracking number to check the status of your order. Please allow 48 hours for the tracking information to become available.
Purchases of products through lunaneralash.com are subject to the carrier. This means that the risk of loss and title for these products passes to you upon the carrier’s delivery to your shipping address. Lash Addict/Luna Nera Supplies is not responsible for any loss, theft, or damage after the package is shipped.
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped. The shipping time may vary depending on your location and can take 2 to 7 business days.
Please double-check your shipping address before placing an order. All packages will be sent to the address you provide.
How do I check the status of my order?
Once your order has shipped, you will receive an email notification from us that includes a tracking number. You can use this tracking number to check the status of your order. Please allow 48 hours for the tracking information to become available.
Purchases of products through lunaneralash.com are subject to the carrier. This means that the risk of loss and title for these products passes to you upon the carrier’s delivery to your shipping address. Lash Addict/Luna Nera Supplies is not responsible for any loss, theft, or damage after the package is shipped.
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